Warranty Policy

At Noakhali Tech, we are committed to providing genuine products and reliable after-sales support. Many of the products we sell come with a manufacturer, brand, distributor, or seller warranty. Warranty coverage, duration, and service conditions may vary depending on the product and brand.

Used Laptop Warranty: 15 Days Replacement

Every used (pre-owned) laptop from Noakhali Tech comes with a 15 days replacement warranty. It is shown on the product page of each laptop.

Covered: a hardware fault that appears within 15 days of delivery, for example the display, keyboard, battery not charging, a port, or the laptop not starting. We replace the laptop with the same model or an equivalent unit.
Not covered: drops and physical damage, liquid, opening or tampering, and software or virus problems.
How to claim: send the problem to WhatsApp 01775-682829 within 15 days of delivery. Keep the charger and the seal/sticker on the laptop.

See how we test and grade our used laptops.

1. Warranty Coverage

Warranty applies only to products that are specifically mentioned as having warranty coverage on the product page, invoice, warranty card, or other official documentation.

Depending on the product, warranty may be provided by:

Manufacturer or brand
Authorized distributor
Local service center
Noakhali Tech

The warranty period and terms may vary by product category, brand, model, and supplier.

2. Warranty Period

The warranty period starts from the date of purchase or invoice date unless otherwise stated by the manufacturer or distributor.

The exact warranty period will be mentioned on the product page, invoice, warranty card, or other applicable documents.

Customers are advised to keep the original invoice and warranty documents safely for future warranty claims.

3. What Is Covered Under Warranty

Warranty generally covers manufacturing defects or functional problems that occur under normal use, subject to the manufacturer's or supplier's warranty terms.

Depending on the product, warranty service may include:

Product repair
Replacement of defective parts
Replacement of the product
Software or firmware support where applicable
Manufacturer-authorized service

The final warranty solution will depend on the product's warranty terms and the assessment of the authorized service provider.

4. What Is Not Covered

Warranty does not normally cover damage caused by:

Physical damage, cracks, dents, or broken parts
Liquid or water damage
Burn marks or electrical damage
Power surge or unstable electricity
Accidental damage
Improper installation or configuration
Unauthorized repair or modification
Damage caused by misuse or negligence
Damage caused by malware