Privacy Policy

At Noakhali Tech, we respect your privacy and are committed to protecting the personal information you provide when using our website, products, and services.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit noakhalitech.com, create an account, place an order, contact us, or use our services.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

Full name
Phone number
Email address
Billing and delivery address
Account login information
Order and purchase information
Product preferences and inquiries
Information you provide when contacting our support team

For payment processing, your payment information may be handled by the relevant payment service provider. We do not intentionally store complete payment card information on our own servers unless specifically required and legally permitted.

2. How We Use Your Information

We may use your information to:

Process and deliver your orders
Confirm orders and contact you regarding your purchase
Provide customer support
Manage your account
Process payments and refunds
Provide requested IT services or training
Improve our website, products, and services
Send important updates regarding your orders or account
Prevent fraud, misuse, and unauthorized activities
Comply with applicable laws and legal requirements

We only use personal information for legitimate business purposes related to providing our products and services.

3. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

Remember your shopping cart and preferences
Keep you logged into your account
Understand how visitors use our website
Improve website performance and functionality
Provide relevant advertising where applicable

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

4. Sharing of Information

Noakhali Tech does not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

Delivery and courier companies
Payment gateway providers
Hosting and technical service providers
Website analytics and security services
Service providers supporting our business operations

These parties receive only the information necessary to perform their specific services.

We may also disclose information when required by law, legal process, or a lawful request from an authorized government or regulatory authority.

5. Payment Security

For online payments, transactions may be processed through third-party payment gateway providers.

Payment information is handled according to the security and privacy practices of the respective payment provider. Noakhali Tech does not request or collect your payment PIN, OTP, password, or other confidential authentication information through phone calls, messages, or email.

Never share your OTP, password, PIN, or payment credentials with anyone claiming to represent Noakhali Tech.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

7. Account Information

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

Please notify us if you believe your account has been accessed without authorization.

You may also contact us regarding changes or corrections to your account information.

8. Third-Party Links

Our website may contain links to third-party websites, services, social media platforms, payment providers, or other external resources.

Noakhali Tech is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.

9. Marketing Communications

If you choose to receive promotional communications from us, we may send information about products, offers, services, or other updates.

You may request to stop receiving promotional communications at any time. Transactional messages related to your orders or account may still be sent when necessary.

10. Children's Privacy

Our website and services are intended for general users and are not specifically designed to collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

11. Data Retention

We retain personal information only for as long as reasonably necessary for business, customer service, transaction records, security, legal, accounting, and regulatory purposes.

When information is no longer required, we may securely delete or anonymize it where appropriate.

12. Your Privacy Choices

Depending on applicable laws and circumstances, you may contact us to:

Request information about the personal data we hold about you
Correct inaccurate account information
Request deletion of certain information
Opt out of promotional communications
Ask questions about how your information is used

Some information may need to be retained when required for legal, security, accounting, or legitimate business purposes.

13. Changes to This Privacy Policy

Noakhali Tech may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or legal requirements.

Any updated version will be published on this page with the revised effective date where appropriate.

We encourage you to review this page periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

Email: info@noakhalitech.com
Website: noakhalitech.com

Your Privacy Matters

At Noakhali Tech, we are committed to handling customer information responsibly and providing a safe, secure, and trustworthy online shopping experience.